Please find some of the most common questions that we recieve from our patients. Please let us know if your question is not answered below by contacting us here.
Click the questions below to see the answers.
- Will I be seeing Dr. Klausner or his assistant for my care?
Dr. Klausner has a solo practice, which means he personally sees all patients and always personally directs their medical care.
- Do you accept insurance?
Dr. Klausner's practice is fee-for-service which means payment in full is required at the time of each treatment. Dr. Klausner does not accept any private insurance and is considered to be an out-of-network provider by insurers. You will receive a "superbill" after each treatment that contains all the appropriate diagnoses and treatment codes. You can submit this yourself to your insurer for partial reimbursement. If you prefer your private insurer can be billed electronically by Dr. Klausner for an additional charge. Dr. Klausner does accept Medicare only as a non-participating provider. You must pay Dr. Klausner in full at the time of treatment and then Medicare and any secondary or "medigap" insurers will be billed electronically on your behalf. You will receive reimbursement directly from Medicare. There is an additional fee for this which is added to the cost of each treatment.
- Can Dr. Klausner be my primary care doctor and take care of all my medical needs?
Dr. Klausner did a full family practice residency and became board-certified in family medicine. However, he is no longer doing full-service primary care. This means that he no longer offers family practice services like PAP smears, EKGs, sport physicals, in-office surgeries, or delivery of babies. He is no longer doing any hospital or emergency room work.
Most patients who come to see Dr. Klausner usually have a primary care physician through their insurance to take care of these needs. If you ever need a specialist, Dr. Klausner can refer you to one.
- How many osteopathic treatments will it take for me to get better?
There is no set treatment plan for any condition. This is not "cookbook" medicine where everyone with the same symptoms receives the same treatment. Each person is a unique individual and it would be unfair and inaccurate to predict how long it will take for a condition to respond.
In general, the longer a patient has had a chronic condition and the more challenged their health is, the longer it may take the body to respond. Sometimes when dealing with chronic conditions in an adult, it can take between 6 and 12 treatments to see if the body will respond or not. At other times people can feel better and notice a difference after one or two treatments.
Children that are in generally good health often respond most quickly as they do not have as many layers of stress and tension as adults do.
- How many osteopathic treatments a week will I need?
It is very rare to treat more than once a week. The interval between treatments is determined by how the body is responding to the previous treatment. Sometimes there may be several weeks between treatments to give the person enough time to work with the changes that are going on in their bodies. Often at the beginning of the process we may treat once a week or once every other week.
- Do all appointments include both osteopathic and functional medicine evaluations and treatments?
No, some people come specifically to address one issue or the other. Almost everyone ends up wanting to try hands-on osteopathic treatment, but this is not required.
- How long is an osteopathic appointment?
The first appointment is approximately one hour long and includes history taking, physical exam and osteopathic treatment. Follow-up appointments are approximately 45 minutes long for adults and 30 minutes for children and infants.
- How long is a functional medicine appointment?
- The first appointment is at least 45 minutes long and can be up to 1 1/2 hours in length. Follow-up appointments are 15-45 minutes long.
- What if I can't make it to my appointment or forget my appointment?
We ask for a 24-hour notice on appointment cancellations. A new patient/first appointment requires giving us a valid credit card number to hold the appointment slot for you. We are setting aside a large block of the doctor's time for you and there are often patients on the waiting list or emergency cases that would have taken your slot if we knew that you couldn't make it.
Our office staff will call you the day before or the Friday before a Monday appointment to remind you of your appointment time and you can change it or cancel if the need arises. This is done as a courtesy only. You are personally responsible for keeping or changing your appointment. We do charge in full for missed appointments if the circumstances warrant it, especially if someone waiting in need could have used the time.
- Are there any office policies I should know about?
No food or drinks are allowed in the office, no exceptions please. No pets are allowed including service dogs. Please DO NOT wear perfumes, essential oils, colognes, after shave or any kinds of natural or artificial scents because many of Dr. Klausner's patients are chemically sensitive. We do not provide child care. If you are late we may need to shorten your time with Dr. Klausner. Appointments missed without adequate notice will be charged at the full rate.
- What should I do or not do after an osteopathic treatment?
Remember, a treatment can go on actively for several days, or even weeks after you leave the office. In general, drinks lots of water, especially in the days immediately following treatment. This helps the body to flush out toxins that are being released from the system. If you get dehydrated, your muscles and joints will often feel more irritable.
Allow yourself to rest if you need to. You may need more sleep or feel like taking naps. Do not plan to work out the day of and often the day after treatment. Going for relaxing walks is usually fine. Please do not motion test an area after treatment to see if it is better. Also do not go home and stretch or do yoga or tai chi or whatever practice you may engage in, thinking that this will help the healing process.
Usually people call me after doing this and tell me that they feel much worse, not better. The body is resetting and may interpret what you are doing as a strain and tighten up again in response to your well-intended efforts.